Frequently Asked Questions

At Polaris, we focus on patient-specific sterile and non-sterile compounding, personalized pharmacy care, and dependable support for healthcare providers. Our goal is to help providers access individualized medication solutions while prioritizing precision, quality, and reliability.

Sterile compounding involves preparing medications that must be free from viable microorganisms, such as certain injectable preparations. Non-sterile compounding includes preparations such as capsules, creams, gels, and oral liquids. Each requires appropriate preparation procedures and quality controls.

Yes. Patient-specific compounded prescription medications require a valid prescription from an authorized healthcare provider. Our pharmacy team can help explain the information needed to process your prescription.

Getting started begins with a conversation. Contact our pharmacy team to discuss your questions and learn about the prescription process. If a compounded medication is appropriate, your licensed healthcare provider can submit a prescription for review.

Yes. We work with licensed healthcare providers to support patient-specific medication needs. Your provider can contact our pharmacy to discuss available compounding options and prescription requirements.

You can contact our team to ask about a particular formulation. However, prescription medications must be authorized by your healthcare provider, and availability depends on applicable regulations, ingredients, and pharmacy capabilities.

Visit our For Providers page and select Become a Partner to begin the process. Our team can help you understand our compounding services, prescription workflows, and available provider resources.

Healthcare providers can contact our pharmacy or use the designated provider submission process. Our team can explain the information required and guide you through the appropriate prescription workflow.

Depending on the medication, clinical requirements, and applicable regulations, Polaris may be able to prepare customized strengths, dosage forms, or ingredient combinations. Our pharmacists can discuss formulation feasibility with authorized prescribers.

We recognize that quality and safety are essential to compounding. Our approach emphasizes appropriate preparation procedures, prescription review, and quality controls relevant to the medications we prepare.